Ordering Information

Ordering Information


I create artwork in the order requests are received. Depending upon the number of item(s) you order and the complexity of the work, most orders are ready to be shipped within 12-21 days of your payment processing. I complete all artwork as swiftly as possible without sacrifing quality. You will be notified by email when your package is shipped.

How to Order

Just send me an email telling me which item you want, or what type of artwork you would like of your own dog. If it is artwork of your own dog, I will need you to email at least one (preferrably two) quality photographs for me to work from. ( Please see my "Photo Guidelines" page for helpful hints. ) I will email you back within 24 hours to confirm your order and answer any questions you may have. If you are paying through Paypal, I will include a link with Paypal account for you to complete your transaction. I will also include a mailing address in case you choose to pay by check or money order. That's all there is to it!     

Pricing

Please see pricing page for item and shipping costs.

Payment

I accept payment by Paypal, checks, and money orders. Any items purchased with a check are subject to an additional waiting period of up to 7 days in order for the check to clear. Returned checks will be assessed a $25 service fee. International orders are subject to an additional charge and shipping does not include duty or taxes which are paid by the recipient of the package.

Shipping

I ship via USPS Priority Mail.

Returns

In the case of commissioned artwork, you will receive several emails from me with photos of your artwork as it progresses. The artwork will not be shipped to you until it has your final approval, at which time the remaining balance of the cost of the work will be due prior to shipping your artwork.

In the case of all artwork produced for commission and reproductions of artwork, refunds are only given if the item arrives damaged or defective in reproduction quality. Please contact me immediately if you art arrives in less than perfect condition.
You may return merchandise to:

Purple Pup Design
2509 W. Zinnia Avenue
Tucson, AZ 85705

If you have any questions regarding ordering, please feel free to contact me at:
PurplePupDesign@yahoo.com